Dear Paul,

 

Though I doubt I can adequately express how lucky we feel to have found you, I will nevertheless give it a try:

 

Having chosen to finally act on our long-standing dream of a home in the Berkshires -- but with no local contacts whatsoever -- we found your website just before Memorial Day, and introduced ourselves with a last-minute request for some holiday home-visits. From the very start (and despite the suddenness and impracticality of this request), you engaged us with a rare blend of courtesy, candor, and keen professional insight. Although Memorial Day turned out to be unworkable, you showed us four Northern Berkshire homes the following weekend, and then -- having quickly zeroed-in on our preferences -- another twelve Southern Berkshire homes the weekend after, including one clear stand-out whose exceptional value you were able to corroborate on the spot. Against all of our expectations for a protracted search, you'd found us a dream home within three weeks!

 

And that was just the beginning: With your expert guidance, we negotiated successfully against another buyer in a very competitive situation. Your long familiarity and deep knowledge of area practices and people helped us to quickly assemble a uniformly excellent transaction team. Perhaps most importantly, your unfailingly warm, open, and positive manner promoted goodwill among all parties, enabling us to work through some unexpected (if inevitable) last-minute issues that otherwise might have derailed the entire process. We even managed to close in time for an end-of-summer vacation before Labor Day!

 

Needless to say, we will recommend you in the strongest possible terms (and in fact, we already have). Looking forward to your first visit at our new place...

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